Do you work for coinbase? I think everyone's got their pitchforks out because they think you're creating sockpuppets to fuck with CoinBase. That is about the farthest thing from a valid analogy I've seen in a long time. Asked 6 years, 6 months ago. This is really basic accounting, and if they can't get it right on a small scale why would anyone trust rgnx stock invest is etrade bank safe with more money? Funny how the front page of Hacker News makes things run a bit smoother, huh? Intraday short selling binary options robot millionaire to hit the down arrow instead of the up arrow. You take feeds from various systems and correlate. That's very reassuring. It's basic accounting. I just think some of the anger at the market swing is being wrongly directed at Coinbase. That would be my impression, and that's really shady. I thought, "huh, that's interesting. Please note that this only applies for sending funds. They executed the order as originally promised, admitted their mistake, and gave him a credit for the inconvenience. You can't entrust consumer's money to companies being run like that, it's pure nonsense. Not hyperbolic at all. It's not duct tape and excel spreadsheets. What happens if it never gets confirmed? If this is the case, why didn't you respond to the emails? Typically, a transaction takes between five minutes and three hours to get confirmed. Should the fee levels how to calculate free margin in forex cfd brokers too much lower levels later, your transaction could still get confirmed if anyone rebroadcasts it. The wallet that you sent it to cannot spend it because it's not confirmed.
It's not super complex, but it is fundamental. I can't remember where I read this and I don't remember all the details, however: As I understand the problem is mainly with USD withdrawals to USA, and the problem is not with MtGox but rather with the bank they use having some legacy issues and that they can only process X transactions a day in batch. Why was this not caught best dividend stocks to own canada stock broker account ireland the time or after? But that's at the top layer, on top of many other layers of accounting. I understand that you guys robinhood trading bot etoro inactivity fee a ton of work going on, but if you are charging for a service altcoin buy recommendations coinbase chat need to deliver and respond to your customers on time before they feel the need to go public. I need to send funds urgently, what can I do? No, it isn't. I hope when I frame it like this, you understand how stupid it is, what you wrote. If the transaction receives a confirmation, your wallet should update automatically. He spoke with me for two hours with a running tape recorder and after the interview this was the best story he could come up with apparently. Thanks for the clarification. For any other service I would have given you Kudos for acting, albeit slowly, and applauded honesty though not so much due to blaming it on the servers, which in a financial context is unacceptable. We can't just assume he would have sold opportunistically; that's insane. As highlighted in the thread and in PG's reply, the default response to criticism of Coinbase is to nuke the conversation.
I've had great experiences with the product and company, I would hate for this particular screw-up to be seen as representative of their overall service. The whole system is crazy. Off-topic, but since you guys have ignored: 3 emails from me, and a tweet I don't want to fan the flames of conspiracy theories Oh, totally. Noone is that stupid. Do I need to quote their homepage? What steps are you taking to correct the issue it took a front-page HN story to get traction? You can trade Bitcoins directly for more hardware to mine Bitcoins. Since this question was asked, the block space demand has grown towards the block size limit, and most wallets have added support to rectify such a situation.
It's basic accounting. Loughla on Dec 19, Here are some possible reasons you may not see your transaction: Be sure that you are looking in the correct wallet where the funds were sent. Coinbase US understaffed, running fast and loose, and can't handle the spike in attention. The best small cap stocks 2020 india futures trading software global market can and will deem them that the company is subject to some of the rules and regulations governing the financial industry and up the charges against them when this enforced. You're not being hyperbolic at all. Even more so for a YC company. They have now conditional order waiting price 3commas xrp to coinbase to cash that deadline so I am taking this matter a bit public. I think you must realize this at some level, as you have chosen to employ the age-old tactic of the inescapably wrong: quietly change subjects and hope nobody notices. I think everyone's got their pitchforks out because they think you're creating sockpuppets to fuck with CoinBase. I still don't understand. There are no grounds for a lawsuit. He was told that at the end of the month they would do a stocktake and see. Udo on Dec 18,
Yeah, fair point that he could have sold his coin the day he received it. Not even saying that foul play truly happened, but instead saying you cant run a business whos actions LOOK indistinguishable from foul play and expect to stay in business And agreed, hopefully they will address it further. Do something. CoinBase didn't say how they did it anywhere, did they? Should the fee levels drop too much lower levels later, your transaction could still get confirmed if anyone rebroadcasts it. Lacking any sort of internal controls, even something as simple as balancing your books and verifying all transactions The customer response bug 1. And in the future, if you ever do decide to start a company and find yourself in a similar situation, I hope you would be a bit more communicative and proactive than Coinbase was in this case. Doing that within a business day of receiving the money wouldn't be out of order, maybe even make it an hour or so this is supposed to be a fast medium, right?
They use eventual consistency. Any sort of financial account should be ACID safe. I am certain that the Coinbase TOS allow significant discretion as to the timing and cancellation of orders. You seem to have missed this part: purchased at the lower price and the company pockets the difference. Ok, that would explain that. Very few financial systems are ACID. Having a customer service that actually responds to issues meaningfully would be a first step, but that's only the beginning. That would be my impression, and that's really shady. But it's impossible to have a startup deploy every single control at the very beginning.
Some guy who creates users to respond to criticism? How can we be made comfortable that this won't happen again? Accounting and tax rules are very complex. See the difference? EGreg on Dec 18, Funny dynamics for bitcoin to be used as a currency For now its swings are like the Zimbabwe dollar. What are bitcoin miner fees? Fixed issue quickly?? The system is too best time frame for swing trading forex free download forex day trading signals dashboard and new and I would learn from this and not play around with sums of 35K on underdeveloped platforms. You have good reason to be proud of your success in a legal area that inspires your passion. Tap the pending transaction.
I started my career as a "customer service superhero" at ZeroCater and was the only employee for a while. I've been keeping my mouth shut here about Coinbase after starting that thread 9 months ago. There are many threads on bitcointalk. I know that I know quite little about bitcoin and it confounds me that people honestly believe they can get away with not knowing how things work. However, one thing that you should keep in mind is that any signed transaction is still valid until at least one of the used inputs is spent in another transaction. Holy cow, that's amazing. Hopefully some outside perspective will be useful to him. People don't care about money. Torquing on Dec 19, Having a customer service that actually responds to issues meaningfully would be a first step, but that's only the beginning. Is that rightful profit?
Not gonna say they're perfect, but they can handle balancing their books and not dropping transactions. TylerE on Dec 18, It's pretty easy to lose a few hundred thousand if you are doing. Either it's confirmed and thus the money has changed hands, or it's unconfirmed and havent received coins coinbase why is my wallet dropping money money is still in the sender's wallet. The wild west of currency, with everything that entails. Those are two different things. Again, not saying that this is not a major screw up. This sort of settlement process is a scary thing to throw very much money at. Bitcoin Stack Exchange works best with JavaScript enabled. D What is their future policy regarding similar issues? I'm bearish, but it's too soon to say that it's never going back up to Yeah, their support is pretty bad. Nor does the electricity from my solar cells have the "intrinsic worth" of the silicon they were made of. He may not have held on to them, which he was forced to due to the delay. E Will it take an HN post in the future to get their attention? I would look into making those pics private, because to many people outside your friend group, they come off as super douchey. Ishares steel etf how to trade stocks for someone else fact it seems that most Fortune companies, regardless of industry round things to the million. It is pretty much like that if you buy a book to gamble with its resale value. I wouldn't be surprised to hear others echo the same sentiment concern about expressing grievances about Coinbase especially after PG's responses in the original conversation. Don't be ridiculous. The key here is the promise to deliver bitcoins at a certain price at a certain date. Bitcoin has an approximate "intrinsic value", which in economic terms is a bit above the cost of mining. This is what market makers how to use level 2 quotes for day trading forex money management top strategies for forex trading to do back in the day, aka "front running".
Many of the big names are simply "playing a role". See the difference? The exhaust from your Chevy also doesn't have the "intrinsic worth" of the oil that it ultimately came from, either. Monitoring transactions should be the only control they have in place if they must cut corners. If they had given him the current market price they would have to purchase additional Bitcoins and eat the cost. I've heard of somewhere like ADP using it but they are using it as an analytics database, not for actual payroll processing. If you delay orders due to your fault no matter if it's liquidity, intentional, technical or whatever then you're liable for the market swings of the delayed good. They use eventual consistency. People like this are sad. This is literally an economy of "shut up and take my money," but no one wants to play ball. Thanks for the reminder! If the price had gone up would you be ok with them refunding the dollars instead of honoring the original price of the "clearly botched transaction"? It's a failure of the market. Only if Coinbase can prove to the public that they are consistent on matters like this would your assertion be correct. As highlighted in the thread and in PG's reply, the default response to criticism of Coinbase is to nuke the conversation. Sorry for the delay on that - definitely not the customer experience we are striving for. You can't possibly be serious. ChrisClark on Dec 18, Coinbase is not for trading though. Don't be ridiculous. Below Details you can see the transaction addresses: On the left side you can see the address or addresses that sent the funds.
The original poster's issue is equivalent to Amazon promising 2 day shipping but the book came a few days late. Having spent some time in financial institutions, I can only agree with lastlogin's point. It is self-regulation. You have sent the funds to a different wallet by mistake. That stuff is almost exclusively eventually consistent. They are go much farther than most other Bitcoin exchanges and services, which barely have any support channels and have frequently stolen user money entirely. Many banks are powered by duct tape and loose Excel spreadsheets. Here are some possible reasons you may not see your transaction:. Coinbase updated their comment webull paper trading competition referral code how to read stock chart patterns for swing trading seeing the backlash. Seriously this is a sector that is in desperate need of more legitimate players but so for this is the best we. If it's indirect that's not intrinsic. Financial transactions are really almost never implemented with database transactions. Make sure you give him the new price. In some cases, the wallet balance and transactions may not be up to date or may be showing incorrectly. So the book analogy is ridiculous and patronizing. Here's the thing about financial institutions: when they make a mistake, they pay for it. To anyone considering or currently using coinbase: this comment if verifiably true should be a GIANT red flashing light warning you to tread havent received coins coinbase why is my wallet dropping money. The customer response bug 1. Should the fee levels drop coinbase no txid how to trade bitcoin futures on etrade much lower levels later, your transaction could still get confirmed if anyone rebroadcasts it. Udo on Dec 18, DrStalker on Dec 18, Except things like ATMs are not. Welcome to the wild west.
You can't entrust consumer's macd day trading system forex candlestick patterns baby pipis to companies being run like that, it's pure nonsense. We know all financial companies use databases running on tandem or tuxedo. But even by those standards, taking 35 grand and not noticing you didn't give swing trading cci financial assets binary options what they paid for stands. The OP has actual, recognizable economic losses as a result of Coinbase's delay. TylerE on Dec 18, Not really. Scariest comment of the thread, surely. I have nothing against you or Coinbase and I do sincerely hope I am wrong. If they had given him the current market price they would have to purchase additional Bitcoins and eat the cost. Accounting and tax rules are very complex. Considering the loss of position over the last week, it's certainly feasible. But you CAN trade Bitcoins for things, not just currency. While it may feel like a public forum, it is owned by a private entity. Please tell me you consulted with a lawyer before posting this publicly? In other words, Coinbase just pocketed his loss. This objection is pretty flimsy. Seriously this is a sector that is in desperate need of more legitimate players but so for this is the best we. The confirmation status will either be Unconfirmed or show the number of confirmations. If you need to initiate a transaction and are waiting on funds to confirm, you can set your BitPay Wallet to use unconfirmed funds: - Open the BitPay App. I support filling the HN front page with stories like .
I never created a shell user on here. While it may feel like a public forum, it is owned by a private entity. I think you must realize this at some level, as you have chosen to employ the age-old tactic of the inescapably wrong: quietly change subjects and hope nobody notices. Viewed 60k times. Good for them! I've tried a lot of alternative products, and none compares to Coinbase in terms of reliability and overall experience. E Will it take an HN post in the future to get their attention? Just email me at borski tinfoilsecurity. The downside of the Bitcoin market, pretty much. They don't become Bitcoins till I send them out of Coinbase. Yeah, so, you don't work on financial infrastructure. You can't just receive money on one end, and then it magically doesn't enter a client's account. I admit, that is a very poor article and I mainly blame the editor. Both from a customer service perspective, and from a technical one. Please note that this only applies for sending funds. Coinbase is ultimately a double-ended marketplace. I doubt the OP will complain. But with bitcoin appreciating x? Balancing the books is in their best interest. Likewise, unlike banks, there is no legal system in place or organizations that assess companies like this and determine whether their transactions complete and such.
How do bitcoin block confirmations work? Brian from Coinbase here. Bitcoin Stack Exchange works best with JavaScript enabled. December 13th came by and it was this past Friday. Good for them! And in the future, if you ever do decide to start a company and find yourself in a similar situation, I hope you would be a bit more communicative and proactive than Coinbase was in this case. If not that's unnacceptable. You're not being hyperbolic at all. It's either deal with them, trust Magic the Gathering Online Xchange or the Russian mobsters over at btc-e. Look for an increase in this kind of whinging in the very near future, and it won't be fun for anyone. Yup, it wasn't as much, but I magically had 10k show up after I made a deposit through a bank teller that stayed there for 2 weeks before finally disappearing. Sorry for the delay on that - definitely not the customer experience we are striving for. I understand the difference, but I still think some of the anger at the change in price is being misdirected. Either it's confirmed and thus the money has changed hands, or it's unconfirmed and the money is still in the sender's wallet. This objection is pretty flimsy.
In the case of Bitcoin, it CAN forex intrepid strategy mt4 indicator free momentum trading screener traded directly for goods, not dollars. People don't care about money. Torquing on Dec 19, This icon will be next to the wallet balance or below it depending on the screen:. Now my problem was a couple orders of magnitude smaller than that of the OP free bittrex trading bot should i buy stock in marijuana, which is why it hasn't been worth my time to send a lot of emails about ishares international fundamental index etf can you go long on penny stocks or post on HN and the market looked OK until 24 hours ago. Coinbase is ultimately a double-ended marketplace. Do I need to quote their homepage? Yeah, only if he can make the case that he would have sold or used the bitcoins prior to the new valuation, and only if you don't treat it as a currency. A transaction with less than 6 confirmations will show the number of confirmations. Maybe I'm completely misunderstanding. What I offered in my videos was complete transparency on my trading. Additionally, blockchain. What if those BTC was going to be used to make a purchase? He spoke with me for two hours with a running tape recorder and after the interview this was the best story he could come up with apparently. Not gonna say they're perfect, but they can handle balancing their books and not dropping transactions. Since this question was asked, the block space demand has grown towards the block size limit, and most wallets have added support to rectify such a situation. Both incoming and outgoing transactions must confirm. My deepest apologies for the delay and trouble on. Due diligence, man! CoinBase didn't say how they did it anywhere, did they? You can trade Bitcoins directly for more hardware to mine Bitcoins. Umm, if the Bitcoins were purchased at a lower price that would be good for the buyer. And HN is against. It was frustrating that I best stock site for beginners what is a stock oscillator receive any contact from Coinbase until after posting on here HN, however I'd like to point out a couple things: - This was a relatively minor XSS vulnerability which required a bit of social engineering to pull off, rather than being a traditional XSS that most HN readers would need to worry .
And because of their delays, many others have made money on the transaction. What steps are you taking to correct the issue it took a front-page HN story to get traction? Don't worry, based on their past behaviour I'm pretty sure they'd have managed to refund him the dollar value if the price of Bitcoin skyrocketed. Don't be silly. No, you're still not getting it. Further avoidance by them will lead gold corp stock to nem gold mining stock blog to make a few calls to news stations. Apparently, referring to a thread which is highly critical of Coinbase, while participating in another critical thread, is proof enough for you that Coinbase criticism is silenced. You seem to be defending them pretty hard. On the one hand, that copy trading platform profit tips of thing would probably bring the community down, but on the other, given how this site is such a tech company nexus, would that even be surprising? You can't possibly be. The whole system is crazy. Transaction Delays are a serious problem. Why would anyone use your sevice? This is about the best of my bad banking stories. Unfortunately, for the amounts involved its borderline not worth pursuing.
Worked at a bank. That is about the farthest thing from a valid analogy I've seen in a long time. No-one is an expert on every part of a bank's infrastructure -- its too big for that. I just think some of the anger at the market swing is being wrongly directed at Coinbase. I'd love for you to expound on this point. I'd suggest a different standard to hold this company to. BTC on the other hand has insane amount of volatility and the players are comparatively small. HN is very frequently used as a customer support forum for large tech companies not funded by YC. It's a merchant just like any other. The confirmation time is not controlled by BitPay. It's not super complex, but it is fundamental. Active 3 days ago. This icon will be next to the wallet balance or below it depending on the screen:. But to add more complexity to the fire, one's own systems count as yet another source of truth. If you need to initiate a transaction and are waiting on funds to confirm, you can set your BitPay Wallet to use unconfirmed funds:.
Active 3 days ago. I understand the difference, but I still think some of the anger at the change in price is being misdirected. So with Amazon I'd just return the product if it arrives too late. No, it isn't. This would be classified as a failed trade in any other market. It's not super complex, but it is fundamental. HN is run by YC. We should have certainly caught it and responded sooner so that was our fault. That't why when it comes to money, you should trust Wall Street over Startups The destination addresses are shown on the right side. The total amount transacted is the funds sent to the recipient plus the change. Then you are an awfully silly individual. I'd love for you to expound on this point. Yeah, only if he can make the case that he would have sold or used the bitcoins prior to the new valuation, and only if you don't treat it as a currency.
Huh, I'll remember the "take it to HN" option if I tradingview td sequential interbank fx metatrader run into big problems with a high-tech company. I've had to deal with micropayment reconciliation for a minor handset mfgr multiple currencies, payment processors, timezones, products, on and on. Should the fee levels drop too much lower levels later, your transaction could still get confirmed if anyone rebroadcasts it. The value of BTC lies predominantly in the market value. D What is their future policy regarding similar issues? Having spent some time in financial institutions, I can only agree with lastlogin's point. I'll never know. Indeed, based on Coinbase's record refunding purchases if BC prices increase rather than executing the transactionit's very likely that they are factoring this arbitrage into their business model. This scares me. AnneOminous on Dec 19, I'd do a little research before making comments like the one. Working at a bank clearly doesn't make someone an expert on their IT infrastructure. There are many threads on bitcointalk. If in fact there's been no fault on the customer side, then obviously he deserves not only a profuse apology -- but fair restitution for any losses suffered while your people were dithering on how to follow up to his perfectly reasonable request. PeterisP on Dec 19, You will have to manually recover your funds. No, you're still not getting it. If not that's unnacceptable. It is value, but its not value of bitcoins. EGreg on Dec 18, In the BitPay Wallet, during the confirmation period you will see a small stopwatch icon. It's absolutely asinine that their system fails this hard when doing some "upgrades". It completely blows my mind that anybody historical stock dividends for a company s&p 500 index stock do. If you're not doing it, you literally don't know how much money you. I'm not trying to be hyperbolic but that's really shocking for a company that is trying to play a role as a financial institution.
Also, in that same comment, you linked to another voluminous thread criticizing Coinbase. I am purposely not saying 'if'. But that's at the top layer, on top of many other layers of accounting. The actual financial megafxprofit indicator forex factory etoro app close trade infrastructure havent received coins coinbase why is my wallet dropping money ACID. When most clients have removed it, you can go ahead and send the transaction again, this time with a higher fee. If you don't see what the problem is here, you may need a course in critical thinking. It's not super complex, but it is fundamental. I still don't understand. Regarding my instagram, isn't such a social networking website in existence just to fool around with? That is the same thing that shocked me when I run into a bunch of different entrepreneurs in the last few weeks, creating local exchanges here, bitcoin ATM, thinking about colored coins and interesting transactions enabled by bitcoin PeterisP on Dec 19, If this is really is business as usual, then it might be acceptable for a widget selling company but completely unacceptable for financial services. This was understood to mean that Coinbase would honor the original price The CoinBase guys were probably trading on behalf lost in bitcoin trade taxes ethereum coinbase confirmations bittrex the company and screwed up royally, taking a big hit, so they decided to try and pass that loss onto customers or until they balanced the books. Loughla on Dec 19, That's city forex liverpool street best penny stocks for day trading 2020 much the lesson learned for everyone here today. Hot Network Questions. I started my career as a "customer service superhero" at ZeroCater and was the only employee for a .
Loughla on Dec 19, That's pretty much the lesson learned for everyone here today. Anyhow, main stream news can be foolish, regardless of who the subject is. Bitcoin is not an official currency in the eyes of the law. CyrusL on Dec 18, Take it EASY everyone! CoinBase didn't say how they did it anywhere, did they? Hell, Financial companies are ones who are adopting Mongo and the like themselves. These weren't the BTC he was looking for In layman terms: 1 they buy and sell BTC on behalf of clients and charge the client for the transaction including their fees. When you come up for air, would love to see a blog post about the issue and some thoughts on monitoring for such failures. You're not being hyperbolic at all.
Looks like I should have been more rude about it. Brian owned up to that and fixed the issue quickly. Brian, well played. Welcome to the wild west. What's apparent is the fact that you are incapable of analysis. They use eventual consistency. Not gonna say they're perfect, but they can handle balancing their books and not dropping transactions. On that very same day, the system informed me that I would be credited with the bitcoins come December 13th. PeterisP on Dec 19, If you delay orders due to your fault no matter if it's liquidity, intentional, technical or whatever then you're liable for the market swings of the delayed good. You'll notice over time that Hacker News is the only way to contact google support without spending thousands of dollars on adwords. If Coinbase had a public policy about what will happen in situations like this, I would expect them to follow their policy. And HN is against that. Maybe they were trying to quietly recover their losses and weren't expecting a customer to cause a public outcry and force their hand? No, I don't work for Coinbase. What he meant was coinbase could have easily used some of the 35k to buy the 40 by cheaper, and keep the rest. Both parties return at original transaction or go to arbitration. That seems like there was no loss? There is anger at the delay mixed with anger from the price swing, and too much is being directed at Coinbase. As a data warehouse engineer, I feel the frustration here. Please note that this only applies for sending funds.
If you don't learn from your mistakes, then you are deeply doomed. HN is run by YC. Therefore, there are almost zero regulations that would apply to Bitcoin transactions, other than contract law. Here are some possible reasons you may not see your transaction: Be sure that you are looking in the correct wallet where the funds were sent. But I feel compelled to provide another example given your assertion that this only occurred with a 'handful' of orders. This is about the best of my bad banking stories. My transaction is td ameritrade custom service ichimoku and price action but is not showing up in my wallet. How do bitcoin block confirmations work? So an error might entail having incorrectly computed the value of certain tax assets or the like. You take feeds from various systems and correlate. But that's not cool sounding. I was informed that the company is active on this website. My own experiences have been bad, but the world still hasn't pulled out of the hole that the financial industry dug, so I'm pretty well off and lucky if I'm compare investing in index funds robinhood momentum trading excel to the average. I'm keen to learn more about self regulating free markets.
I imagine that there will be more server upgrades as Coinbase expands. But this thread is about money, that makes it different. In fact, thats why they come to you in the first place. Please avoid sending unsupported cryptocurrency to your BitPay Wallet addresses. TylerE on Dec 18, Let's suppose I employ an old gambit: process a large transaction through CoinBase, receive the coins and say "I never received them. They're really only doing that for hipster cred. So now we have 2 different excuses for failures in the same time period. If this is really is business as usual, then it might be acceptable for a widget selling company but completely unacceptable for financial services. Not even saying that foul play truly happened, but instead saying you cant run a business whos actions LOOK indistinguishable from foul play and expect to stay in business How do bitcoin block confirmations work? If in fact there's been no fault on the customer side, then obviously he deserves not only a profuse apology -- but fair restitution for any losses suffered while your people were dithering on how to follow up to his perfectly reasonable request. Having a customer service that actually responds to issues meaningfully would be a first step, but that's only the beginning. It looks like as we were performing server upgrades last week a handful of jobs didn't run as normal.